Shipping policy
Shipping Policy
Thank you for shopping at Eovuox! Here's everything you need to know about our shipping.
Shipping Destinations We ship to many countries and regions worldwide.
Processing Time Orders are typically processed and dispatched within 1–3 business days after payment is confirmed. Processing times may be slightly longer during public holidays.
Estimated Delivery Times
- Hong Kong: 2–5 business days
- Asia-Pacific: 7–14 business days
- Europe & North America: 10–20 business days
- Rest of the world: 14–30 business days
These are estimated timeframes. Actual delivery may vary depending on customs clearance and local carrier conditions.
Shipping Costs Shipping fees are calculated based on destination and package weight, and will be displayed at checkout. Free shipping may be available for orders over a certain amount — please check our current promotions for details.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this to monitor your shipment through the carrier's website.
Customs & Import Duties International orders may be subject to customs duties and import taxes in the destination country. These charges are the buyer's responsibility and cannot be estimated in advance.
Shipping Issues If your package is delayed, lost, or arrives damaged, please contact our customer support team and we'll do our best to resolve the issue promptly.
